The Cost of a Fragmented Tech Stack in Fund Operations

What’s the Hidden Cost of Your Fragmented Tech Stack?

At first glance, your tech stack might seem advanced, with CRMs, investor onboarding platforms, and productivity tools forming the backbone of your operations. However, no matter how sophisticated your setup, critical issues arise if these systems don’t integrate.

This lack of connectivity creates silos, isolating fund managers, investor relations teams, and fund administrators. Instead of fully leveraging the software, teams resort to manual, repetitive tasks to bridge the gaps between systems:

• Not getting your money’s worth from software: When tools don’t integrate, teams perform extra work instead of gaining efficiencies. For instance, a CRM may track investor interest, but without integration, data must be manually duplicated.
• Wasting valuable time: Teams waste hours on repetitive tasks like transferring investor information—time that could be spent building relationships.
• Mistakes and mix-ups: Manual processes increase mistakes, like uploading incorrect documents to compliance tools, causing delays and disrupting workflows.

The extent of these inefficiencies is staggering. A report by Quickbase revealed that nearly 70% of workers spend over 20 hours a week managing fragmented systems, leading to substantial productivity losses. For fundraising teams, this translates to delays in investor outreach, missed opportunities, and slower fund closings.

Research commissioned by InterSystems highlights this issue further: 54% of asset managers identified eliminating errors as their primary data management challenge, and 66% reported needing six to nine personnel just to process data requests.

These hidden costs of a fragmented tech stack can drain resources and hinder growth. With so many challenges stemming from disconnected systems, it’s clear fund managers need more than standalone tools—they need tools that work seamlessly together.

What Fund Managers Really Need From Their Tools

Fundraising is a niche business with unique and complex workflows that generic integrations cannot adequately support. Unlike industries with straightforward sales pipelines, fundraising involves specialized tasks, strict security compliance, and complex data requirements.

To address these needs, integrations between CRMs, onboarding tools, and other platforms must be highly tailored:

• Investor activity tracking: Monitoring investor actions such as being contacted, expressing interest, or advancing through prequalification stages.
• Automated file transfers and notifications: Triggers and alerts tied to investor actions ensure no critical steps are missed.
• Secured KYC/AML checks: Providing granular control over how information is shared with KYC/AML platforms for enhanced security and compliance.

Essential systems like CRMs (e.g., DealCloud, Affinity, Salesforce), dashboards, KYC/AML tools (e.g., World-Check, ComplyAdvantage), and productivity platforms must work together without friction. Without these tailored integrations, fundraising teams are left cobbling together makeshift solutions, resulting in inefficiencies that hinder growth and performance.

The Key Benefits of an Interconnected System

A well-integrated system offers significant long-term advantages:

• More productive teams: Eliminating manual, repetitive tasks allows teams to focus on what truly matters: building relationships, improving investor experiences, and securing commitments.
• Centralized intelligence and data integrity: By consolidating crucial data points, organizations reduce errors and ensure all teams can access accurate, up-to-date information. This fosters better collaboration and enables independent yet aligned workflows.
• Better decision-making: A unified view of investor activities, team performance, and fund progress provides actionable insights that empower leaders to make informed, strategic decisions.

How to Make Your Tech Stack Work Smarter for You

If you’re struggling with inefficiencies in your current tech stack, it’s time to take a step back and assess your needs. Here’s what to consider:

• Audit your tools: Are your current platforms underutilized because they don’t integrate well? Identify where the gaps are.
• Prioritize integration: Look for solutions that seamlessly connect CRMs, onboarding platforms, and compliance tools.
• Partner with experts: Leverage providers like Anduin, who understand the unique challenges of fund management and can tailor solutions to your needs.

Ready to make the shift? Reach out to us today and learn how Anduin Integration Hub can transform your workflows and help you unlock the full potential of your tech stack.

To learn more about our Integration Hub, visit https://anduintransact.com/anduin-integration-hub